Shipping Options
Standard Shipping – Free on Orders Over A$75
For all orders under A$75, a flat shipping fee of A$10 applies.
Express Shipping – A$15 Flat Rate
Need your glow-up faster? Upgrade to express delivery at checkout for just A$15.
Fulfilment & Delivery
-
Dispatch Time: All orders are packed and dispatched within 1–2 business days
-
Delivery Timeframes:
-
Standard: 3–5 business days
-
Express: 1–2 business days to most metro areas
-
We ship via trusted carriers including Australia Post and Transdirect, depending on your location and delivery speed.
You’ll receive full tracking updates by email and SMS once your order is on its way.
Pre-Orders
If your item is marked “pre-order”, please note the estimated shipping timeframe at checkout. We’ll send a confirmation when your product leaves our warehouse.
Shipping Locations
Currently, we ship across Australia only. For international requests, please contact support@softstream.co.
Delivery Support
If your order hasn’t arrived or something looks off, we’re here to help. Contact us at support@softstream.co and we’ll resolve it promptly.